Genius Farms Limited

These Terms and Conditions ("Agreement") govern your access to and use of the services and products provided by Genius Farms Limited, through its agri-input e-commerce platform, Dr.Chashi. By accessing or using this Website, you agree to comply with and be legally bound by these Terms and Conditions and our Privacy Policy, which are incorporated herein by reference. If you do not agree with any of these terms, please refrain from using the Website.

DEFINITIONS

• "Agreement" refers to these Terms and Conditions, the Privacy Policy, and other documents provided by the Website.
• "Product" or "Item" refers to agricultural inputs such as seeds, fertilizers, pesticides, tools, or other goods listed for sale by registered Sellers on the Website.
• "User", "You", and "Your" refer to any individual or entity accessing or using the services of the Website.
• "Customer" or "Buyer" refers to Users who purchase products via the Website.
• "Seller" or "Vendor" refers to authorized retailers or manufacturers who list their agricultural products on the Website.
• "We", "Us", and "Our" refer to Genius Farms Limited, the owner and operator of Dr.Chashi.
• "Website" refers to www.drchashi.com and its associated pages or successor domains.
• "Customer Account" means an electronic account registered by a Buyer.
• "Seller Account" means an electronic account registered by a Vendor to sell products through Dr. Chashi.

INTERPRETATION

All references to singular include plural and vice versa. Gender-specific terms apply to all genders. Headings are for convenience only and do not affect interpretation.

SCOPE

These Terms apply to your use of the Website and Services offered by Dr. Chashi, operated by Genius Farms Limited. Third-party products or services linked or integrated into the platform are subject to their own terms.

Eligibility

You must be at least 16 years of age to use this Website. Accounts suspended or removed by us may not be re-registered without our consent.

Electronic Communication

By using the Website or communicating electronically, you consent to receive communications from us electronically.

SERVICES

Dr. Chashi is a digital marketplace connecting farmers and agricultural businesses to input suppliers. Vendors sell agricultural inputs directly to buyers, while Dr. Chashi acts as a facilitator only and is not the direct seller, unless otherwise stated.

DELIVERY

Products purchased through Dr. Chashi are delivered within 7 working days inside Dhaka and 12 working days outside Dhaka. Delivery time may vary based on product type and logistics.

MODIFICATIONS TO THE SERVICE

We may amend these Terms at any time without notice. Continued use of the Website constitutes your acceptance of such changes.

USER ACCOUNT

You must provide accurate, current information for registration. You are solely responsible for safeguarding your account credentials and all activities under your account.

PROHIBITED CONDUCT

You agree not to:

• Engage in fraudulent, abusive, or unlawful activities.
• Post misleading, defamatory, or harmful content.
• Upload harmful software or disrupt the Website's operations.
• Collect user information without consent.

Violation may lead to account suspension or termination.

SELLER OBLIGATIONS

Sellers must:

• Ensure product descriptions are accurate.
• Comply with all applicable agricultural and trade laws.
• Not sell counterfeit, expired, or unauthorized products.
• Cooperate with Dr. Chashi for customer service issues.

Sellers indemnify Genius Farms Limited against claims arising from the sale of defective, harmful, or unlawful products.

INTELLECTUAL PROPERTY

All trademarks, content, logos, and materials on www.drchashi.com are property of Genius Farms Limited or its partners. Unauthorized reproduction or use is prohibited.

INDEMNIFICATION

You agree to indemnify and hold harmless Genius Farms Limited and its affiliates from all claims, damages, liabilities, and expenses arising from your misuse of the Website or violation of this Agreement.

LIMITATION OF LIABILITY

We are not liable for:

• Product quality, claims, or disputes between buyers and sellers.
• Indirect or consequential damages.
• Losses caused by Force Majeure events (e.g., natural disasters, pandemics, government actions).

THIRD-PARTY LINKS

The Website may contain external links. We are not responsible for third-party content or policies.

ANTI-SPAM POLICY

Spamming, phishing, or unauthorized mass messaging through the Website is strictly prohibited.

PRIVACY POLICY

Your personal information is handled as per our Privacy Policy.

TERMINATION

We reserve the right to terminate or suspend user access for any violation of these Terms, without prior notice.

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Bangladesh. Disputes shall be resolved under the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

CONTACT INFORMATION

For any queries regarding these Terms, contact: